Terry and Lynne in Balzan
Life in Malta is a blog that records the story of Terry and Lynne from Northeast Philadelphia who have been living in Malta the past 18 months. This post tells of an incident which had a good ending:
On Wednesday - my only totally free day each week since I started working - I ran errands. On Friday afternoon I tried to buy chlorine and discovered my credit card was not in my wallet. I got Terry on the phone and had him check our account - no funky charges. Then he said the last charge was from a pharmacy. I had completely forgotten about that errand! It turns out the pharmacy was on the way home from the pool place so I was passing it anyway.Malta in The New York Times
I went in and before I even said anything the pharmacist - who was the same guy who had helped me when I went in Wednesday - said I had left my card there. He went to get it and said he tried to run after me when I left but didn't find me, and that he tried calling the credit card company in the USA to have them contact me to tell me the card was there but he couldn't get through.
THAT'S customer service and I am now a huge fan and lifetime patron of the Balzan Pharmacy, in case anyone in Malta reads this







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